Despite Pledge to Change After Rider’s Death, It’s Business as Usual at Lalamove

After the death of a woman who fell from a moving van hired via the Lalamove platform sparked a public backlash, the Hong Kong-based logistics startup pledged to improve user safety and driver screening.

But a Caixin investigation found little has changed since the firm took “inescapable responsibility” for the death last month, as safety loopholes remain unpatched and drivers continue to start work with little oversight.